Servicecontract

Service in the broadest sense of the word.

Offering 2 different Service Contracts *.

This ensures that your “downtime” in the event of problems is minimal!

During business days you already have the option of contacting us by telephone or e-mail to submit your question and / or problem. We will do our utmost to answer this question and / or solve the problem.

Do you want more certainty?

Then look at our 2 Service Contracts and choose the desired form or contact us without obligation if you cannot find out or have specific wishes!

BASIC:

€ 475,-/JAAR (EXCL. BTW)

Reparatie (On-Site)

Heeft u een defect? Wij komen indien nodig bij u langs en repareren uw product. Mochten we uw printer niet ter plekke kunnen repareren dan nemen we deze mee en ontvangt u uw gerepareerde product terug.

Let op: Alle onderdelen inbegrepen, behalve slijtdelen en verbruiksgoederen, print-bed, schade door verkeerd gebruik ( niet conform de handleiding*), schade door ongelukken of andere externe factoren.

Jaarlijks onderhoud (Carry-In)

Voor een optimale werking van uw 3D printer kijken wij uw 3D printer van top tot teen na.

Versleten onderdelen worden vervangen en wij calibreren en testen de 3D printer en voorzien deze van de laatste software/firmware.

Wij hanteren de volgende aandachtspunten:

Algemen controle 3D printer & connectiviteit
Controle motoren en aandrijfriemen
Controle detectoren
Uitlijning & calibratie
Controle printkop
Controle extruder
Controle voeding

ALL IN:

€ 875,-/JAAR (EXCL. BTW)

Reparatie (On-Site)

Duurt de reparatie te lang en heeft u een deadline? Dan zorgen wij voor een vervangende 3D printer.

Jaarlijks onderhoud (On-Site)

Voor een optimale werking van uw 3D printer kijken wij uw 3D printer van top tot teen na.

Versleten onderdelen worden vervangen en wij calibreren en testen de 3D printer en voorzien deze van de laatste software/firmware.

Wij hanteren de volgende aandachtspunten:

Algemen controle 3D printer & connectiviteit
Controle motoren en aandrijfriemen
Controle detectoren
Uitlijning & calibratie
Controle printkop
Controle extruder
Controle voeding

* service contracts are only offered on 3d printers that are purchased from 3DWare and may be subject to additional provisions. The maintenance contract is only valid for maintenance / repairs that must be done within the Netherlands.

Expert Advice

As experts in 3D printing, we have all the knowledge in-house. From printing itself to specialist applications in education and of course the manufacturing industry. We help you with looking for the printer most suited for your needs. After the right printer has been found we can proceed with giving you expert advice on how to use it. Thanks to our extensive experience and broad knowledge with 3D printing, we have an answer for every question and a solution for every challenge!

Sustainable Solution

3D printing is a sustainable solution, why? Well, thanks to 3D printing there will be no more wasted materials as everything will be used optimally. Besides saving costs on materials, it will also help you save costs in regards to transportation and storage, drastically reducing them. The possibilities offered through 3D printing are truly limitless. Almost all materials can be used with 3D printers and new opportunities surface every day. Because 3D printing is still in its early stages more development will surely follow, this in turn then increases the sustainable benefits of 3D printing even further.

Servable in every phase

Service is one of our top priorities. In this day and age it is always nice to be able to handle everything online. Although, it might be quick and efficient, it lacks personality. At 3Dware however, we do things differently. We offer you the opportunity to come and visit us and have a look at our products first hand. A showroom where you will be able to see for yourself what the products look like and how they work. You can always contact us for advice, help and support. Even if you are not yet a customer. From discovery to development and unburdening: we are there for you during all of the phases, so that you can activate your future guided by outstanding service.